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Billed Accounts:
Invoices are mailed out every four months, and may be paid by Check or Money Order. Our billing address is:
DSI
106 Metairie Lawn Dr.
Suite 307
Metairie, LA 70001
Credit Cards:
We accept the following credit cards: Visa, Mastercard, Discover, and American Express. Credit Card customers do not receive invoices; payments are automatically deducted from the card on the first of the month. Credit card customers also have the option of paying monthly. Dialup accounts are discounted for credit card customers if paid in a 4-month billing cycle.
Late Payments:
Due dates are clearly indicated on the invoices. Accounts more than two weeks past due are subject to interruption or termination. If you are unable to meet the due date on your account, please call our billing department at 212-6770.
Credit cards that are rejected will automatically be re-run mid month, and the customer will be notified via email. If the credit card is declined a second time, the customer will be notified via telephone.
Returned Checks:
Returned checks will incur a $15.00 processing fee.
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