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DSI has technicians on duty 24 hours a day, 7 days a week to assist customers with any support issues they may encounter. Our knowledgable and friendly technical support staff may be reached at , via email at techs@webdsi.com, or through our contact page. After normal business hours, callers may be prompted to leave a voicemail; if this is the case, please do so and include your phone number. The technician on duty will return your call as quickly as possible.
Also, we encourage customers to familiarize themselves with our online support. Many common problems and questions are addressed below, and a quick review of this page can quite likely avoid the necessity of a phone call.
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Dialup Numbers:
New Orleans: (504) 262-1236
Metairie: (504) 888-4126
Kenner/Laplace: (985) 651-2810
Baton Rouge: (225) 300-2810
Hammond: (985) 622-2810
Mandeville/Covington: (985) 234-2810
Slidell: (985) 265-2810
Gulfport/Biloxi: (228) 367-2810
Houma: (985) 223-2023
Lafayette: (337) 402-2810
Lake Charles: (337) 433-4006
Servers:
username@webdsi.com email addresses:
Incoming (POP3) Server: pop.webdsi.com
Outgoing (SMTP) Server: smtp webdsi.com
username@acadiacom.net email addresses:
Incoming (POP3) Server: pop.acadiacom.net
Outgoing (SMTP) Server: smtp.acadiacom.net
News (NNTP) Server: news.webdsi.com
Primary DNS: 206.40.224.2
Secondary DNS: 157.30.180.7
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